If I could give 0 stars, I would! The employees were dismissive, rude and did not answer questions. We had questions about our gear that were never answered. While trying on the equipment the employees were no help. Once on the mountain we learned that the boots they gave me were too worn to ride on. When we brought up the issue with the staff they did not seem to care about their mistake and refused to give me a refund for the gear that did not work. I would never recommend this company to anyone.