City Bike Rental Boston

Yes. You can check out the Bike rental for kids here.

If you arrive any time during open shop hours on the date of your bike rental, you are not late. You may pick up your bike rental at any time while we are open. Your rental period will begin from the time that you leave the shop. If you have indicated that you’ll arrive at 10am and realize that you will arrive closer to 11am, it’s ok! You do not need to call the shop to let us know – just show up when you can!

Please note: Bikes can only be picked up and dropped off during shop hours. If bikes are returned outside of business hours, a $100 after-hours fee will be charged.

A full day rental is 24 hours from the time you pick up your rental. If you book for a full day rental, you may arrive to pick up your bike at any time during shop hours on the day of your rental. You may return your bike any time up to 24 hours later. Please note: we are not able to provide credits or refunds for unused time.

No, please return your rental at least 30 minutes prior to closing. Customers are charged $100 if they return the rental equipment during our closing hours and are left outside our shop.

Current Business Hours

• Monday-Saturday: 9-7pm
• Sunday: 9-5pm
• Closed daily for siesta from 2-3pm
• We will be closing at 2pm the first Wednesday of each month (April-October)

If you lock your bike properly and keep it inside overnight as recommended, this is unlikely to happen. However, you are responsible for your bike and all rental equipment once you leave the shop.

Flats happen. If you get a flat tire (or other mechanical issue) on one of our rental bikes, you have a few options for getting back on the road or where you need to go:

1. Fix the Flat. We offer flat kits with all of our rentals, included in the seat pack of our e-bike, road, cyclocross, mountain, and fat bike rentals, and by request for hybrid rentals.
2. Find the Nearest Bike Shop. There are shops dotted all around the greater Boston area, and any one of them will be able to fix the flat for a small parts and labor fee.
3. Get the Bike Back to Urban AdvenTours. If you’re close enough to walk, great! Otherwise, you can take the bike on the Red, Orange, and Blue lines during non-peak hours.
4. Last Resort: Lock your bike and call for pickup. Call us, and we will talk you through locking the bike up properly and get the details of where you’re locking up the bike so we can pick it up later. Please understand that we will charge a pickup fee for retrieving the bike(s).

Yes! Please just come back to the shop and ask our staff about pricing.

A majority of the local hotels in Boston will allow their guests to store their bicycles in their hotel rooms or they may have a separate storage area for them but it is wise to call them ahead of time to ask and confirm.

Yes! Please call us at least 48 hours in advance to arrange delivery. ($100 minimum order may apply).

Yes! If you want to learn to ride a bike, we can direct you to some good locations to learn to ride in, such as the Charles River Esplanade and the Boston Common. Of course, we recommend learning with an experienced rider alongside you!

Probably not. We can provide you with a map and basic directions but we simply don’t have the manpower to show every guest the perfect route. Our map is detailed and points you in the right direction!

Not a problem! We have rear rack equipped bikes readily available for rental with a $25 upgrade. However, we are limited in sizing and would recommend reserving ahead of time.