Yosemite Crash Pad Rental

Yes, you need to reserve in advance. We don’t offer same-day pick-up, so if you're looking to reserve rentals for today, just reserve for tomorrow and your gear will be in the shed at midnight!

Not really—but you’ll notice that rentals get cheaper the longer you rent them!

Yes, your rental charge is based on your pickup and drop-off times. If you need to pick up early or return late, you’ll be charged for the additional time.

• Check your gear before leaving the Rental Shed! We are not responsible for items accidentally left behind.
• Test and inspect everything before your adventure begins, even if it's new, used, rented, or your own.
• If something isn’t working, call us immediately! We can help troubleshoot, provide instructions, or arrange a replacement if needed.
• We cannot refund rentals for issues that weren’t reported at pickup. Additionally, if you continue using damaged gear without notifying us, you may be charged for repairs or replacements.

We charge based on your pickup and drop-off times, not usage. However, if you return your rental early, let us know—we may be able to issue a partial refund.

Honesty is the best policy and, besides, you don't want negative Gear Karma!

• Tell us about the damage as soon as possible - it helps us repair the item before the next guest.
• If we know about an issue in advance, we can often fix it at a lower cost to you. For example, if we catch a small tent tear early, we can patch and seal it instead of charging for a full replacement.
• If damage is discovered during our post-rental inspection and we don’t have time to fix it before the next rental, you could be charged a full replacement fee.
• If the fix is easy enough or if it is normal wear and tear, then you may not be charged anything!

Give us a call as soon as possible! If the gear isn’t reserved for someone else, we can extend your rental and adjust your payment accordingly.

Not at this time. We do offer 24 hour access to our Gear Shed, so you can grab what you need when you need it.

If you return your rental late, we will charge you for an additional day's rental price.

Yes - go forth and explore! Just get it back when you say you will, so we don’t need to worry about you!

We take several steps to confirm that you picked up your rental. If your gear is not returned:

• We will attempt to contact you.
• You will continue to be charged for each day the rental is overdue.
• If we cannot reach you and the gear is not returned, we will call the authorities.
• If necessary, we will file theft charges—though, fun fact, we once saved a lost guest through this process!

We will charge you for the full price replacement. HOWEVER, if you find it, let us know, and we may be able to offer a refund if you send it back!

The credit card hold is placed for high-value items. This is not a charge and will be automatically released after 7 days if everything is returned in good shape. You can always request an expedited release within 24 hours after returning your gear.