🌊 Dive Kauai's Generous 24-Hour Cancellation Policy - Risk-Free Booking!

At DIve Kauai, we understand plans can change, which is why we offer something you might not find elsewhere -- a truly generous 24-hour FREE cancellation window. It's all about providing peace of mind so you can book with confidence.

Cancellation Guidelines:

• Final Reservations: Tours reserved within 24 hours of the start time are considered FINAL and not eligible for a refund.

• Free Cancellation: Tours canceled at least 24 hours before the scheduled start time will incur no charges. (Calculated to the minute! For a 7:30 am tour, cancellations must be made by 7:29 am Hawaii Time the day before.)

• Late Cancellations & No-Shows: Tours canceled less than 24 hours before the scheduled start time or customers who do not show up will be charged 100% of the tour total. (Again, calculated to the minute—e.g., 7:29 am Hawaii Time the day before a 7:30 am tour.)

🚫 Important Safety & Certification Notice:

For your safety, you cannot participate in activities above 1,000 feet (300 meters) in elevation within 18 hours after diving. This includes:

• Driving or hiking to Waimea Canyon

• Taking Helicopter or Airplane Tours

• Departing the island on commercial flights (even short flights like those to Oahu)

• Proof of Certification Required: Certified divers MUST present valid proof of certification (physical card or official eCard) to the Divemaster before diving. Failure to provide valid proof will be considered a “Day of Cancellation” and is not eligible for a refund.

💡 Tip: If you have plans above 1,000 feet within 18 hours of your dive, contact us at least 48 hours in advance to reschedule or cancel. Once within the 24-hour window, the policy applies.

✅ Why Risk Booking Elsewhere? Dive Kauai offers one of the most flexible cancellation policies on the island -- because we believe in treating our guests the way we'd want to be treated.