We understand that special circumstances are unavoidable and a cancellation may be necessary. Please call us at 808-322-4338 during regular business hours to cancel or reschedule your booking. Changes and cancellations not made at a minimum of 24 hours prior to the pick-up date are non-refundable. Same-day cancellations and/or no-shows will incur the full charge of the booking.

Kahalu’u Bay Surf & Sea reserves the right to cancel any booking at any time due to inclement weather patterns, extreme currents or rip conditions in the surfing zone. Bookings will be rescheduled by Kahalu’u Bay Surf & Sea at no charge if such instances occur.