Shem Creek Kayak and Paddleboard Rental

Nature Adventures has a 24 hour cancellation policy. Large Groups & Special Events has a 7 day cancellation policy (see details below)

Cancel Before 24 hours
No cancellation fee charged and you will be refunded the full amount. Special events and groups have a different cancellation policy.
Cancellations Within 24 hours
You will be charged the full amount of your trip. Keeping our tours small and our guides on call, other clients were prevented from booking and the guide scheduled was impacted.
Same Day changes/rebooking
There will be a non-refundable $20 Rebooking Fee charged.

Weather
Inclement weather cancellations will be determined by Nature Adventures when winds are too high and/or there is heavy rain/lightening. You will not be charged a cancellation fee and will be refunded the full amount if you are unable to move to a different date and time.
Large Groups
Special Events, large groups (10 or more people) and team building have a 7 day cancellation policy. Because we can only accommodate a fixed number of large groups daily, other clients are prevented from booking.