Please be informed of our cancellation policy.

Full payment is due 30 days prior to your scheduled charter. Cancellations with a 7-day notice are eligible for a full refund. Cancellations inside of 7 days are not eligible for a refund.

No-shows

We ask all guests to arrive promptly at the scheduled charter time. Do not underestimate driving time. Morning traffic conditions are quite congested and slow moving, especially if you are staying South of Kailua-Kona and driving North to the harbor. It is your responsibility to arrive on time and we reserve the right to end our charter at it's designated time regardless of the arrival time of your party. There will be no refunds given for guests that do not arrive for their intended charter.

What if we cancel?

We reserve the right to cancel for any reason including, but not limited to weather, ocean conditions, mechanical issues, safety for you, our guests, and our crew. We'll do our best to reschedule your trip based on availability or you'll be issued a refund in full. We will contact you via the phone number and/or email address provided in the reservation. We are not responsible if we can not contact you for important information regarding the charter.