Because Live Free Diving has the highest commitment to quality courses with small instructor to student ratios we are unable to issue refunds for cancellations on the course. This course is non-refundable under any circumstances. However, we can reschedule your course date with administration fees as follows:

• Reservations can be re-scheduled with no fee with at least 14 days’ notice prior to your scheduled class to allow us time to book other clients.

• Re-scheduling reservations less than 14 days notice: Students may reschedule their class for a $150 “rebooking fee”, which will be processed each time a course or portion of a course is rescheduled. You can reschedule during availability.

• At least a 50% deposit is required in order to secure your spot. Remaining balance is due by the start of the course. Your card will automatically be charged the remaining balance.

• No shows will be charged the full price of the activity, tour, or training. No refunds will be given due to the potential loss of business/expenses incurred.

• If you need MEDICAL CLEARANCE and fail to receive a signature from your doctor, you WILL NOT be able to participate in the pool or confined water sessions. You will need to pay a $150 rescheduling fee and will need to reschedule during availability and when you have the proper documentation and clearance.

• Although we plan our open water dive sessions from a boat, please note that open water sessions are weather dependent and may change. In the event of inclement weather and/or sea conditions, or conditions beyond our control, this may force us to dive in an alternate land based location for the sole purpose of being able to complete your dive training. In this case, open water sessions will be held at Tiger Tail Lake.

• Cancellations due to weather will be determined by the captain. The decision to cancel a trip due to bad weather usually cannot be made until a few days before. We will cancel all trips, and go to alternative in land site when rough seas and high winds are in the forecast or small craft advisories are in effect.

• Due to the limited capacity of each class, we do not offer refunds or credits if you only complete a portion of the class. If you need to complete the open water session again, you will need to pay the boat fee.

• If you need additional trips due to seasickness or inability to complete the necessary skills, you will be charge just the boat fee and can reschedule makeup sessions during availability.

• For private sessions, cancellations must be made at least 14 days prior to the scheduled date’(s) for the deposit to be refundable. Deposits made in advanced will be subject to a flat rate cancellation fee of $250. This fee will be applied to administrative expenses accrued by LFD and its affiliates.

• If renting gear, customer agrees to reimburse Live Free Diving for the loss or breakage of any and all equipment at the current replacement value.

We are a team of two who specialize in small intimate group settings, in order to keep our business sustainable and activities enjoyable we must adhere to a stern cancellation policy. Thank you for understanding.

Contact us by phone to cancel or inquire about a cancellation.