Please be informed of our cancellation policy.

Full payment is due at the time of booking. You may make changes or cancellations to your reservation up to 72 hours prior to your course and receive a full refund. Cancellations made inside of 72-hours will not be refunded.

Lateness and no-shows

We ask all students to arrive promptly at the scheduled course time. Do not underestimate driving time. Morning traffic conditions are quite congested and slow moving, especially if you are staying South of Kailua-Kona and driving North to the harbor. It is your responsibility to arrive on time. There will be no refunds given for students that are more than 15 minutes late or that do not arrive for their intended course.

What if we cancel?

We reserve the right to cancel for any reason including, but not limited to weather, ocean conditions, student count, mechanical issues, safety for you, our students, and our instructors. We'll do our best to reschedule your course based on availability or you'll be issued a refund in full. We will contact you via the phone number and/or email address provided in the reservation. We are not responsible if we can not contact you for important information regarding the charter.