Intro & Refresher Scuba Lesson & Dive

By checking the box's I agree to ALL the terms of this cancellation policy.

• When reservation is made we cannot charge you prior to hearing you say that you agreed to our 72 hour, or 5 day=120 hours during Peak period & Holiday 3 day weekends cancellation policy. Only then, we can check the box to finalize your reservation. If booked online you have been informed and checked the box agreeing to the 72 hour/5 day cancellation policy. If for any reason whatsoever you cancel within 72/5 days=120 hours (Medical & Travel Included), or don't show up on date and time above, charges still apply. NO EXCEPTIONS.

• There is a 25% cancellation charge prior to the 5 day/72 cancellation policy period. 100% will be charged within the 5 day/72 hour period prior to your scheduled dive and or class. NO EXCEPTIONS

• I must check in with In2Scuba by phone the day before the scheduled class/dive, so I’m aware of the location to meet. If I do not check in and In2Scuba changes the proposed dive site location (in confirmation letter SPECIFIC TO EACH BOOKING and or verbally) and I show up at the wrong location I will not be refunded.

• The day of the class/dive I must answer the phone. In2Scuba may need to make changes to location at the last minute. If I do not answer and I show up at the wrong location I will not be refunded.

• If you booked for one or more dives and anyone in your party is unable to complete ANY of the dive/dives that day, AND/OR upcoming, you will not receive a refund for any dive that was not completed. Please do not ask for a refund, you will be told NO, We Will NOT give a refund

• If you have a "YES" answer on the medical questionnaire within the 5 day/72hour cancellation policy period, and cannot provide our doctors release form, or at time of class/dive. We will not allow you to dive. You will NOT get a refund! NO EXCEPTIONS!

• If you, or we reschedule your booking, we cannot accept cancellations or, rescheduling from that point onward and NO refunds will be made.

• Rain and wind are not reasons to cancel. We will decide if it's OK to proceed. If you cancel due to weather, and we are still able to dive. You will not be refunded NO EXCEPTIONS.

• You cannot reschedule within the 5 days prior to your dive. If you must reschedule, it will be treated as a new booking and full charges will apply and previous booking charges will be forfeited. NO EXCEPTIONS.

• If you signed up for the Shark/Turtle dive and are not certified. You must do the Intro Scuba Dive dive successfully prior to your Shark/Turtle dive. Both dives are pre paid, and no refunds within the 5 day period prior of dive, or day of scheduled dive. If you are unable to complete, or if after your Intro dive we deem it unsafe for you to do the Shark/Turtle dive. We will have to cancel, and we cannot refund you NO EXCEPTIONS!
  

• Cancellation policy during peak times of year is 5 days=120 hours prior to scheduled class/dives. This is Feb 1st - Feb 15th. March 1st - April 30th, June 1st - Sept 30th, Nov 15th - Jan 10th. We only take small groups and are turning away customers in these periods therefore, if you cancel we cannot absorb the cost of cancellations and customers we turned away.

• I understand if anyone in my party of divers are sick, or, have any symptoms that we observe that they are. We reserve the right to cancel, and there will be no refunds. NO EXCEPTIONS!!!!** This is due to CDC guidelines to protect you, other participants and our Staff.

• If we smell alcohol or observe behavior that leads us to believe anyone is under the influence of alcohol or any other drug, we will cancel your dive/dives and no refunds will be made.

• If you tell us you are going above 1,000 feet altitude sooner than the 12-18 hour wait period after your dive within 72 hours/5 days of your scheduled dive. We will cancel your dive/dives. You will not be refunded NO EXCEPTIONS.

• Our website says we specialize in beginner divers. This does NOT mean we will teach you swimming. If you cannot complete your dive, or you indicated you are a strong swimmer in the (ocean) when making your booking, & we determine you are not. At instructor's discretion we will cancel your dive and there is NO REFUND. This is for your safety. NO EXCEPTIONS.

• As stated above. If we need to reschedule for ANY reason including weather etc. The 5 day cancellation policy will remain in effect from the point of time we rescheduled you. If you cancel within the new 5 day bracket prior to your dive, you will not receive a refund NO EXCEPTIONS.

• eLearning is NON-REFUNDABLE. When you sign up for eLearning. We have to purchase the code which even we cannot get refunded by the agency we are certifying you under. You will not be refunded eLearning for any reason whatsoever. NO EXCEPTIONS.

• Voicemail, email and or text cancellations or rescheduling requests are NOT ACCEPTED. You must speak to a representative. NO EXCEPTIONS.

• Bookings made through Tripadvisor, Viator, Groupon, Expedia or any affiliate are All sales final and there is a NO REFUND policy in effect.

• For safety our groups are small. If your group is 5 or more, we cannot guarantee you will all dive together in the same group (same time yes). Most times we can accommodate, but not guaranteed. If this is a must, then we can do it in two private groups. The dives are done from the shore, beach access. Participants  must be able to carry 20-75 lbs. depending on individual height/weight.

• If you have any special needs/disabilities, you must call to book it and we may possibly require you do it privately with us.

• If you do not agree with our cancellation policy you must let us know via email, or on phone with a representative within 6 hours of making your reservation prior to 5 day/72 hour cancellation otherwise you are financially responsible.