Cancellation/Refund Policy - Due to seasonality, the small size of our company, limited capacities, and the slim chance we may find someone to replace your spot, we cannot give refunds for participant cancellations prior to the booked date. During your booked date(s), we appreciate your flexibility as we may modify experiences for participants' abilities, interests, and various conditions such as weather, trails, and water levels by offering an alternate itinerary (locations/activities) in order to maintain safety, fun and learning, or you may opt out without a refund. Again, please consider trip/cancellation/accident insurance, such as InsureMyTrip.

Force Majeure - In the event outdoor ESCAPES New Hampshire, LLC (OENH) is unable to perform its obligations under the terms of this Agreement and Trip or reservation is cancelled because of acts of God, extraordinary or destructive environmental conditions, weather events, or natural disasters; strikes; equipment or transmission failure or damage reasonably beyond its control; pandemic or outbreaks of sickness or disease or other public health emergencies; terrorism, war, sabotage or vandalism; accident, civil disorder or riots within OENH's operating areas; public or private land closures, or other causes reasonably beyond its control, AND NO ALTERNATE ITINERARY IS AVAILABLE, A FULL TRIP CREDIT WILL BE ISSUED EQUAL TO THE FULL AMOUNT PAID BY THE PARTICIPANT MINUS ANY NONREFUNDABLE EXPENSES INCURRED BY OENH. REFUNDS ARE NOT OFFERED IN THESE SITUATIONS.
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