Cancellations made 7 days or more before your reserved date are eligible for a full refund, less a 10% processing fee.

Cancellations made within 24 hours from your reserved date will receive no refunds of any kind, regardless of whether or not the equipment is rebooked by another party.

No-shows are charged in full for the rental period reserved. Any party that has not arrived by the scheduled time of the rental shall be deemed a no-show.

We reserve the right to cancel your reservation for violations to our policies.

We reserve the right, solely at our discretion, to reschedule and/or cancel your reservation in the event of inclement weather. Reservations cancelled due to weather (or any other valid and approved reason) during the rental period will be given a voucher for credit toward use of same or similar piece of equipment at a later date or time, or in the form of a dollar amount to be used on our alternative equipment, and such vouchers will be determined at the sole discretion of Miami Beach Paddleboard staff.

Reschedule can be done if bad weather was the factor of cancellation and Miami Beach Paddleboard staff determines this situation.