6 or LESS PASSENGERS: Notification of cancellation must be received by telephone at least 48 HOURS prior to departure time to receive a full refund. Any cancellation given with less than 48 HOURS remaining before departure time will not be offered a refund.

7 or MORE PASSENGERS or PRIVATE CHARTERS: Notification of cancellation must be received by telephone 72 HOURS prior to departure date to receive a full refund. No refund will be offered with less than 72 HOURS remaining before the departure date.

You can purchase Tour Insurance. This will allow you to cancel your tour with at least 12 hours notice and we will reimburse you for your total ticket price (minus ticketing and insurance fees).

Minimum Passenger Count Policy:

The boat has a minimum passenger count requirement of 4 guests for the tour to go out. If the minimum passenger count is not met then you will be rescheduled to a different time or offered a full refund.