Dead Horse Point Private Mountain Bike Tour

There is a 48 hour cancellation policy for bike rentals. All transactions are final within 48 hours of your reservation. Cancelling up to 48 hours prior to the rental activity will receive a refund. There is a 10% fee for cancelling a reservation prior to 48 hours due to bank transaction fees. Cancelling or no-shows within 48 hours of the activity will result in no refund.

Weather related cancellation policy: We only refund reservations due to lightning or moisture (heavy rain or snow) that can lead to trail and/or equipment damage. This means that cancelations due weather that is not ideal or is uncomfortable (light snow, rain, wind or heat) will not be eligible for a refund. June - August temperatures are often extreme and high winds are common. We do not refund cancellations due to heat and/or wind - that is the typical weather during that time period. Mountain Biking sometimes requires proper clothing like rain jackets, gloves and other performance wear. We want every customer to have an enjoyable experience, however imperfect weather is sometimes part of the adventure. Remember to bring the appropriate gear for the possible weather conditions.

What if I miss my reservation? When you reserve bikes, we hold those bikes and make sure they are ready for you. This means no one can rent and ride those bikes that day. If you reserve bikes but never pick them up, you will not receive a refund for any reason. Please double check your reservation date and bike type. If you make a reservation for regular mountain bikes and you intended on making e-bike reservations, e-bikes may not be available.