We do not refund reservations made for classes nor tour options. A voucher will be applied at booking and will be valid for use up to one year all deposits or paid balances will remain in effect until redeemed, if the following criteria is met;
For any booking/reservation to receive a return voucher with out a expiration date or for a deposit to remain in effect guests must cancel, change or edit the original booking including to add a extension of any deposits paid the edits must be completed no less than 5 days prior to departure.
However once we are with in 4 days of your departure time your tickets are non-refundable on all tours, training and rentals including bookings made with in 4 days of departure date & time, late arrivals-missing the required prep work for all tours, rentals, training, missing the boat, any and all no shows are all non-refundable a voucher would NOT be issued in any of these cases for a return trip, training nor a credit would be issued.
We must strictly enforce this policy due guest arriving before and or after you, including the scheduling of crew needed to perform your tour or training with us.
Please allow time for unexpected stops and traffic.

Guest are responsible for all rental gear and must return gear in good working order, guest will be charged for broken or lost items.
Protect your self by the purchase of rental gear insurance ask your reservations specialist for details.

If we Cancel your tour you will be offered a return voucher with out a expiration date.
We do not cancel due to rain nor cooler weather.
If we must return to dock early due to unforeseen circumstances or at guest request your tickets are non refundable and are not discounted, a return voucher would not be issued.

Any Re-booking Voucher fee shall apply the fee is $75.00 1-6 guests, $150.00 7-12 guests fee continues in $75 increments per guests head count. We do not consider cancellations from airlines, hotel stays etc. a compliant reason for a cancellation and would not issue a return voucher if this occurs with in 4 days prior to departure. A phone message left for a cancellation will not be honored email us diving@seadaddysdivecenter.com or speak with personnel if you do not receive a cancellation email your tour has not been cancelled and you shall be held to our policy.
If you have a balance due at check in this should be paid in cash to avoid additional tax and or processing fees. Check in time can be hectic for guests please consider pre-payment of tour to avoid check in issues, additionally having completed release of liability waivers in hand or release confirmation email ready to provide at check in of each guests will decrease check in time regardless of the check in process we must keep our schedule and start on time.

Dry tour Guest
Manatee Viewers/Observers should arrive no later than 15 mins prior to departure.

Are You Traveling with Pets?
Pets/guide dogs allowed with the purchase of a private tour only and are non-refundable if we must return to dock early due to guidelines with animals, example biting, growling, barking or jumping in the water your tickets are non-refundable.

Are You Traveling with Children?
All minors must be accompanied by parent/guardian at all times including on the Boat or in the Water.
Children 6 years and under must remain in a Coast Guard Approved Life Vest per Coast Guard Regulations. Minors with guardian at all times in the water or on the boat and or at our dive facility. If we must cancel you would receive a voucher for your trip without an expiration date, occasionally we may have a delay due to thunderstorm conditions once we are clear to leave dock we will do so we do not refund guest if weather/any reason we must delay trips, (normally delays are not more than a few mins.) after a one hour delay guest will be offered a rain check if they choose not to wait.
Make sure the phone number provided at the time of booking is a cell phone that you will have traveling with you the date of arrival, we may need to reach you.