Cancellations & Refunds - We accept cancellations up to 48 hours in advance of the scheduled time of your tour or program.
Any cancellation made after that deadline will result in a charge for the full amount of the reservation.
Weather cancellations are at the sole discretion of Outside. We will only go out as long as it will be safe and enjoyable. If we should need to cancel your activity due to weather, we will do our best to reschedule your activity. If this is not possible, there will be no charge or we will issue a credit for any payments made.
In the circumstance your trip returns early due to weather you will be given the option to reschedule, receive a partial refund towards another experience or a partial credit back to your card.